Shaping an AI concierge for e-commerce.

Kodif’s product had outgrown its brand. I redesigned the website and built the growth assets to close the gap.

Role
Product Designer (Intern)
Mentor
Marcos Moreira, Lead Product Designer
Team
Growth & Product Design
When
Summer 2025 · Palo Alto, CA

The product had evolved faster than the brand.

why a redesign

A story that had fallen out of step.

Kodif had become deeply specialized for e-commerce while the website still told a broad SaaS story. This wasn’t a repair job. It was about elevating Kodif’s story, sharpening the brand, and opening new ways for customers to engage.

the challenges

Three gaps to close at once.

01

A brand behind its product

Kodif had quietly specialized into e-commerce AI, but the website still told a generic SaaS story. The job was closing that gap.

02

Integrations no one could find

Enterprise clients struggled to discover and set up third-party connections. Setup had to get out of its own way.

03

Growth needed assets

Sales and events needed collateral that read as one brand: one-pagers, emailers, and conference giveaways.

the work

One brand, from landing page to tote bag.

I realigned the landing page to the AI-concierge story, rebuilt the integrations flow to cut setup friction, and produced the growth system: one-pagers, event emailers, and conference collateral, benchmarked against the field and built with the growth team.

Kodif homepage before the redesign

Toggle between the original site and the redesign. Scroll within the window to explore the full page.

The site’s capabilities ship as one component, four states. Same pattern, four AI roles, switchable:

AI Concierge feature block: increase conversions with AI-powered product discovery
benchmarked againstSiena CXDecagonRep AIForethought AI
One-pager cover

One-pager cover

Strategy funnel

Strategy funnel

End-to-end AI stack

End-to-end AI stack

Why Kodif

Why Kodif

Partners & proof

Partners & proof

Client communication designs shipped for JustFoodForDogs, Dollar Shave Club, Liquid IV, Million Dollar Baby, Good Eggs, Fellow, Aura, Vegamour.

revised brand guidelines

The redesign, codified.

The pieces a team keeps reaching for: a color palette, the semantic tokens that map color to meaning, and a type scale, so every new page ships on-brand without guesswork.

Color · neutrals

white

50

100

200

300

400

500

600

700

800

900

950

black

Color · brand hues

Blue

500 · #149bfa

Red

500 · #ef4444

Orange

500 · #ff6105

Amber

500 · #f59e0b

Green

500 · #22c55e

Pink

500 · #fb39c4

Lime

300 · #ecfb55

Semantic styles

Text

gray/950

Action

orange/600

Info

blue/600

Accent

pink/700

Success

green/700

Warning

amber/700

Error

red/600

Muted

gray/400

Border

gray/100

BG warm

orange/25

Radius

DEFAULT

4px

lg

8px

xl

12px

2xl

16px

3xl

24px

full

Type scale

Heading / 5xl

TWK Lausanne · 400 · 36/48

Human touch.

Heading / 3xl

TWK Lausanne · 500 · 24/32

Superhuman speed.

Heading / xl

TWK Lausanne · 500 · 18/22

Get the story behind the stats.

Body / base

Inter · Medium · 14/20

In your customer's corner, every step of the way.

Body / sm

Inter · Medium · 12/16

Smarter conversations. Happier customers.

Body / mono

SF Mono · Regular · 14/16

kodif.ai

principles

Five rules kept it one system.

01

Brand clarity

Say what Kodif is, built for e-commerce, in a single read.

02

Integration discoverability

Make connecting tools obvious, not a hunt.

03

E-commerce storytelling

Frame the product around the shopper journey, not features.

04

Growth-driven design

Design assets that move pipeline, not just please the eye.

05

Visual consistency

One system across web, email, and print.

the outcome

The narrative caught up, and so did the numbers.

0%

less onboarding friction

0×

more referral sign-ups

0+

DTC brands powered

more demos

from target accounts after events

2 events

Beverly Hills + NYC leadership dinners

5

design principles, one system

Connected everywhere

One concierge, wired into the tools customers already use.

Time to ROI

From audit to refine in eight weeks, with tickets resolved and CSAT moving together.

I left Kodif with more than a homepage: a component library and design tokens the team still builds on.

reflection

What I’d carry into the next one.

Ask why, not just how

Working under a designer who questioned every decision taught me to justify why something should exist, not only how it looks.

Design that's aligned, not just pretty

Every asset had to be visually cohesive and tied to a growth goal. Decoration without a job got cut.

Purpose is the differentiator

As AI interfaces become commodities, the edge belongs to designers who ask deeper questions about value and impact.

Ask why something should exist, not just how it should look. That question is the whole job.